TY  - BOOK
AU  - Harkess,Shiona
AU  - Wherly,Michael
TI  - You're welcome!  :  English for Hotel Reception,   
SN  - 071318132 X
U1  - 428 
PY  - 1984///
CY  - London
PB  - Edward Arnold
KW  - Communicative English - English Language - Usage
ER  -