00534nam a2200193Ia 450000500170000000800410001702000150005804000190007304100120009208200170010410000250012124500640014625000140021026000540022430000100027850400190028865000230030785000100033020230503143125.0131103s9999    xx            000 0 und d  a8175541504  aLoreto College  aEnglish  a658.812bFOS  aFoster, Timothy R.V.  a101ways to boost customer satisfactioncTimothy R.V. Foster  aIndian ed  aNew delhibKogan Page India Private Limitedc2001  a160p   aReprinted 2003  aCustomer Relations  aLCLIB